Birmingham Airport Car Park 5 (formerly Long Stay 1)
“ Great service, literally 5 mins from the airport if that. Staff are very helpful in providing information and the price isn't extortionate considering the location of the car park. Would definitely recommend.” - Mr J Singh
This car park is situated within the airport complex and operated by the airport. You can take the shuttle bus to the terminal in just a few minutes. As Automatic Number Plate Recognition technology is in use customers should make sure they enter the correct details when booking. Disabled drivers should be aware that there is a limited number of disabled spaces and these cannot be pre-booked.
Directions
- Exit the M42 at junction 6 and continue along the A45 following the signs for the airport.
- On arrival at the airport, simply follow the signs for Car Park 5.
Arrival procedure
Please check your booking confirmation for details as instructions may vary.
- On arrival, please make your way to the car park and drive up to the barrier where your car registration will be automatically recognised.
- Find a parking space, park up and keep your car keys.
- You can walk to the terminal or take the free shuttle bus to the airport.
If the ANPR system doesn't recognise your car's registration, or there are any problems getting in or out of the car park, please press the button for assistance and someone will help you.
Return procedure
Please check your booking confirmation for details as instructions may vary.
- Walk or get the shuttle bus back to the car park. Then drive to the exit where your car will be recognised and the barrier will lift to let you out.
- If the ANPR system doesn't recognise your car's registration, or there are any problems getting in or out of the car park, please press the button for assistance and someone will help you.
Security
The car park has entry and exit barriers, CCTV and regular patrols. It has been awarded the Park Mark Award.
Insurance
The car parks accept responsibility for damage proved to be caused by their own negligence and are insured accordingly, but will not normally accept responsibility for the acts of a third party. Full details are available with the car park on request
Disabled facilities
- Bays reserved for blue badge holders are available at this car park on a first come first served basis.
- Please know that you’ll need to display your Blue Badge whilst you're away.
Additional information
- Car Park 5 is an on-site surface car park, open 24 hours a day.
- Please make sure you've given them the registration of the car you will be parking or you could be charged twice for your stay. If this isn't possible, please give them a call and they'll be happy to help you.
- They offer a 3 hour grace period on either side of your booking. If you are earlier or later than this, you will be subject to their £7 standard charge.
Previously known as
Birmingham Airport Long Stay 1
I booked my car into the meet and greet at Birmingham Airport, valet parking flex plus, from 15/07/18 - 23/07/2018, total cost £120.59.As I can't always guarantee my return date, I called Birmingham Airport Customer Service to change the date to the 20th of July, to collect my car. To my horror it was answered by NCP Car Parks, I was advised there would be a £5 charge to talk to someone. I spoke to a representative and advised them of the early collection of my car, which they registered on their system. I collected my car on the rearranged date, ie 3 days early from my original booking. I therefore asked for a refund for 3 days as I had made the full payment up front. I was told there is no refund, read the terms and conditions, every time I questioned it all I was told was read the terms and conditions. However I was told if I had run over my original dates it would have cost me £15 per day extra. As knowing NCP from the past to my regret, I can now see why they advertise under Birmingham Airport umbrella. The robbing B-------.
July 21, 2018
Went to leave the car and barrier would not lift. I rang the operator and was told that I had put the incorrect time
on my booking which was my fault; I put 11 am not 23 pm. I Needed to pay a extra £7.00, which I did but then the
machine stole my card and the operator said the payment had not been taken. I told him I needed the card to pay
again. AN operator came out in a truck and unlocked the machine then went with me to another machine to pay.
He rang control as the first machine also stole the ticket and told them to send a £7 payment to this machine which he did.
No problem now I could go home that was until my next bank statement NCP had taken two payments.
July 8, 2018
Superb , automated easy to use and only a few mins walk to the terminal , would not even consider off site parking when this is so good
June 12, 2018
Great service, don't have to wait around long. Thanks
May 17, 2018
We parked our car by the perimeter fence on 27th July. Three of us in the car and we all remembered exactly where we had parked it! On our return 10th of August no car. After an extensive search we contacted car park personnel who sent an employer in a van to help us locate it. We did find it but it was nowhere near where we had parked it. No explanation given.
August 15, 2018