Gatwick Official Valet South
“ Just brilliant, very easy, no hassle or waiting around.” - Cheryl Lusgrave
Book now from £ for 7 days parking.
Address
Valet Parking South Terminal Gatwick Airport West Sussex RH6 0NZ
Distance to airport
Met at the terminal.
Transfers from airport
Transfers are not required with this service as your car is collected from you and returned to you at the airport.
Directions
Please check your booking confirmation for details.
Leave the M23 at junction 9, following signs for the airport. Use the filter lane to take the first exit at the roundabout for the South terminal. Move to the right lane for Short Stay parking and take the third turning right and you’ll see the car park ahead.
Arrival procedure
Please check your booking confirmation for details.
If you didn't confirm your return flight details with us when you made your booking, please call 01293 502347 at least 24 hours before your depart to confirm. Make sure you take your booking confirmation with you to the car park.
Pull up to the barrier and it will automatically scan your registration, provide you with a ticket and lift to let you in. If a ticket is not dispensed, press the button. Drive past the blue car park and enter the red area, both on your left. Head up to level 2 to the purple Valet parking area and press the button to open the barrier. Park and report to reception where you will confirm your details, leave your keys and be given a receipt, which you should keep. Take the zebra crossing to the lift, then turn right, following signs for the terminals. Cross the road and follow signs for departures to your left. Take the moving walkway to check-in.
Return procedure
Please check your booking confirmation for details.
Take the moving walkway from arrivals, following signs for “All car parks”. Leave the terminal and follow signs for the Short Stay car park. Cross the road and walk through the yellow entrance, then turn right into Red car park 2. The reception will be in front of you. Hand in your receipt and you will be given your keys and directed to your car. Don’t insert your debit or credit card to get out or you will be charged again for your parking. If you have any problems at the barrier, press the intercom button and speak to a member of staff.
Security
Your car will be parked in a secured car park whilst you are away.
Insurance
The valet operator indemnifies customers for vehicle damage resulting from any proven act of negligence on the part of its staff.
Disabled facilities
Valet parking is suitable for Blue Badge holders.
Additional information
Please note that this car park has a height limit of 2m (6ft 6in) and a vehicle width restriction of 2.4m (7ft 10in).
This car park cannot accept trailers.
This package is not suitable if your are returning to a different terminal from the one you flew from.
1
George Paterson
Really poor service.
I've never known a valet service where you have to park your own car and then pick up your own car.
There was a queue when we arrived to hand over the keys, which, if you're tight for time would be unexpected considering it's a 'valet' service.
When we returned we were given directions to our parked car, to a row which no longer existed. The map we were provided was out of date. It ended up taking longer than had we just parked it ourselves
Summary: Rip-off
June 20, 2018
1
Lucy richardson
After returning home on a 10hour night flight and being awake for over 24hours, we picked up the car with ease. When my partner was geting in the drivers seat he noticed a cigarette butt in footwell. I said its prob just of there shoe and they didnt notice so we drove off eager to get the 2 and half hour drive over with. On our way home about a hour in i notice the leather on the gearstick had two cigarette burns in. We dont smoke and take care of the car, having it cleaned the day we left. We know this wasnt us, but as we had already left the car park they take no responsibility for this. We didnt think after such a long time traveling to check the car over before we left. I advise everyone to do this if there going to leave there car here. They obviously dont have any respect and will do what they want in your cars.
May 1, 2018
5
Amanda Ford
Fantastic customer service and very friendly! This company came to our rescue when another company let us down. Very helpful, knowledgeable and certainly reliable! Thank you so much!
August 11, 2017
5
Mrs R Hull
Being able to drive into the short stay, drop our car off and go on holiday with no hassle of catching buses etc was wonderful. The service was fast and friendly. The pick up couldn't have been speedier - walking through the airport to the short stay without having to bother with lifts and things, getting our keys within 5 minutes of entering the office and on our way home - one word - perfection.
October 15, 2015
(17) reviews
Returned from holiday to be told car had sustained punctured tyre since being moved from Gatwick short stay to their off site car park. They were not happy to replace tyre with like for like but happy to replace with tyre one fifth the price. We agreed to pay for like for like with a view to claiming compensation, the management arranged for tyre fitters to come out, we waited a further hour only to then be told they had not been able to get the tyre they said they would fit. We were then left to hunt down our own supplier and fitter of the tyre the following day. Have since discovered Gatwick car park had attempted retrieval of the car the day before we were arriving and the puncture was noticed then. Unfortunately we were not informed, had we been, arranging next day fitting of the tyre would have been relatively straightforward, rather than same day. It would have saved us over 3 hours in the car park and we could have driven our car out upon arrival from holiday. We have also been informed by one of the members of staff at the car park that our car was driven by a driver who had come to England only 4 weeks ago with no previous driving experience. This is commonplace. Essentially we left our car in very inexperienced hands. Damage came to the car as a result. The car park outright refused to repair the car like for like and created 24 hours of stress for us post-holiday. T&C’s and legislation clearly state the car to have been under the responsibility of Empark and they are fully liable for repair. DO NOT USE GATWICK PARKING!
August 17, 2018