Heathrow APH Meet and Greet

Directions

Please check your email confirmation for details.

Arrival procedure

Please call APH Meet & Greet approximately 30 minutes prior to reaching Heathrow. You must keep APH informed if you are likely to be early or late with as much notice as possible.

Terminal 2:
Follow signs for T2 Departures Short Stay Car Park; as you leave the tunnel keep in the right-hand lane. Going up the ramp, keep right. Take a ticket at the barrier furthest to the right, head up to Level 4 and follow signs for Off-Airport Parking and park in row A or B.

Terminal 3:
As you leave the tunnel follow signs toward Terminal 3, Short Stay Car Park 3. Enter the Short Stay Car Park and take a ticket at the barrier, you must hand this to the APH Captain. Head to Level 4 Off Airport Parking and park in either row A or B.

Terminal 4:
You must call APH on 020 8759 5252 when approximately 30 minutes from reaching the terminal and APH inform you when a uniformed driver will be available. You must photograph your vehicle at the drop-off area to support any claim for damage. APH Terms & Conditions apply.

As you leave the Terminal 4 roundabout, follow signs for Short Stay Car Park. Drive up the ramp and stay towards the right. Enter the Short Stay Car Park and go down to Level 2. Follow signs for Off-Airport Parking & park in rows E or F. Photograph the vehicle, damage claims will not be accepted without evidence and our staff will only carry out a cursory exterior check. See Terms.

Once you have removed your luggage & valuables from your vehicle, you will be met by the Handover Captain who will be wearing MBW uniform - Orange & Black high-vis jackets & company ID.

Please ensure you hand your keys and car park ticket to the Captain when completing and signing your paperwork.

Terminal 5:
Leave the Terminal 5 roundabout and follow the signs to T5 departures. Keep in the right lane heading up the ramp and follow the signs into the Short Stay Car Park. Keep left and head towards the last set of barriers. Take a ticket at the barrier, hand this to the APH Captain. Follow signs to Off-Airport Parking and park in rows R or S.

Return procedure

Please check your email confirmation for details.

Please call APH when you have collected all your luggage at reclaim, or when you have passed passport control if you only have hand luggage. The despatch office will advise you of a time frame for delivery, if there is a wait for the vehicle to be returned please wait inside the terminal until further notice.

If you arrive early or late and outside of booked times, please be prepared to wait. As you exit the arrival hall into the Terminal plaza, turn left and walk towards the UK Arrivals end of the Terminal. Nearing the end of the plaza, turn right and exit the Terminal through the main door, then cross the bridge in front of you. Take the left hand lift and go up to Level 4. The Handover Captain will meet you at the APH desk.

Security

Your car will be parked for you for the duration of your trip.

Disabled facilities

This type of service is ideal for disabled travellers.

Additional information

This car park is operated by Purple Parking.

Minimum stay/charges may apply at this car park at certain times of the year.