Heathrow Purple Parking Meet & Greet

Important Information

The parking offered here is 'Meet and Greet' where by one of the Purple representatives will meet you, park the car for you and then return the vehicle to you on your return.

Adress

Terminal 2: TW6 1EW
Terminal 3: TW6 1QG
Terminal 4: TW6 3XA
Terminal 5: TW6 2GA

Directions

Please check your booking confirmation for details.

Arrival procedure

Please check your booking confirmation for details.

Terminal 2:
Leave the M4 at Junction 4 (or if you're coming from the M25, leave at Junction 15). After passing the tunnels on Tunnel Road, heading into Heathrow airport, follow the signs for Terminal 2 Short Stay Car Park. Take the right-hand lane and pass under the 2.2M height restriction. Follow signs for ‘Level 4’ and ‘Off Airport' and keep right. Take a ticket from the furthest right-hand ticket barrier, which you will need to hand over to the driver. Drive straight forward following signs for ‘Off Airport Parking’. Park in one of the ‘Off Airport Meet & Greet’ parking bays in rows A or B.

Terminal 3:
Leave the M4 at Junction 4 (or if you're coming from the M25, leave at Junction 15). After passing the tunnels on Tunnel Road, heading into Heathrow airport, follow the signs for Terminal 3 Short Stay Car Park. Take a ticket from the barrier, which you will need to hand over to the driver. Drive up to level 3 following signs for ‘Off Airport Parking’. Park in one of the ‘Off Airport Meet & Greet’ bays.

Terminal 4:
Leave the M4 at Junction 4 (or if you're coming from the M25, leave at Junction 14). Follow the signs to Terminal 4. When you arrive, just follow the signs for Terminal 4 Short Stay Car Park. Take a ticket from the barrier, which you will need to hand over to the driver. Drive down to level 2 following the off-airport and parking signs. On level 2 follow the road to the left, drive to the end of Row F and park in one of the designated Off Airport Meet and Greet parking bays.

Terminal 5:
Leave the M4 at Junction 4 (or if you're coming from the M25, leave at Junction 14). Follow the signs to Terminal 5. When you arrive, just follow the signs for Terminal 5 Short Stay Car Park. You'll come to a ramp, drive up it and keep to the right. Drive under the yellow height restriction, keep left and follow the signs for Short stay Level 4. You'll see Avis signs, follow them until you come to the third set of barriers, you just need to take a ticket and drive through. Park in one of the designated Off Airport Meet and Greet parking bays.

Then hand your keys and parking ticket to the Handover team, located in the lift lobby. Please make sure you have your booking reference and return flight details ready to give the driver.

Your car will then be photographed and taken to a secure car park by the experienced driver, while you walk to check-in which takes ca. 2 minutes.

Departure procedure

Please check your booking confirmation for details.

Please know that you don't need to call the car park on your return unless your return flight has changed. If so, please call Purple Parking on 01895 549222 and choose option 1 to let them know.

When you return to the airport, you need to walk back to the car park to collect your car and meet the driver from Purple Parking. Please see the instructions below:

Terminal 2:
Exit the arrivals hall, turn left and follow the signs for the Short Stay Car Park. Take the left-hand set of lifts up to level 4 (the first set of lifts don't stop on level 4). Your vehicle will be returned to the "Off Airport Meet & Greet" parking bays.

Terminal 3:
Exit the arrivals hall, turn left and follow the signs for the Short Stay Car Park. Take the lift up to Level 3. Your vehicle will be returned to the "Off Airport Meet & Greet" parking bays.

Terminal 4:
Exit the arrivals hall, turn left and follow the signs for the Short Stay Car Park. Take the lift to the level 2. Your vehicle will be returned to the "Off Airport Meet & Greet" parking bays.

Terminal 5:
Exit the arrivals hall, turn left and follow the signs for the Short Stay Car Park. Take the life to level 4. Your vehicle will be returned to "Off Airport Meet & Greet" parking bays.

Please have the card that you were given on arrival as you will need it to collect your keys from the Handover team. If not, they will need to see, and take, an image of your passport, which must match the booking name.

Security

Your car will be stored in one of Purple Parking's secured car parks. All of their car parks are surrounded by a fence and are either manned 24 hours, have CCTV in use, or have dedicated 24-hour security patrols.

Disabled facilities

Purple Parking welcomes bookings from owners of specially adapted vehicles; however, this must be by prior arrangement to make sure that appropriately-trained drivers are available.

Additional information

It's your responsibility to make sure that your vehicle's road tax is valid, it holds a valid MOT certificate and is roadworthy. If your car isn't legal or safe to drive, Purple Parking won't be able to drive it to the car park, and you also won't be able to get a refund.

The car park can only take cars that fit into a standard size parking space, which is 2.4m x 4.8m. You'll be charged extra if your car is too large. Minibuses and vehicles with 8 or more seats can't be taken for Meet and Greet services and will cost extra for other packages. To see if Purple Parking can take your vehicle, please call the provider prior to booking.

If you park for longer than you booked, you'll be charged at a rate of £20 per day. You won't get a refund for any unused parking time.

As the car park constantly monitor flights, they will return the car to the terminal you are landing to. If your return flight plans change call Purple Parking as soon as you can. They need as much notice as possible to get your car ready so you aren't kept waiting.

Heathrow Purple Parking Meet & Greet with electric vehicle charge

Bookings for this product include electric vehicle charging.

The car park has two Type 2 Tesla smart chargers (32A/22KW) and these fit most electric vehicles. Please check with your car manufacturer if the charge point is suitable.

The car park will try to charge the car to 100% but battery condition and weather may affect this. Some charge will also be used driving to the airport.