Heathrow Short Stay by Sofitel (T5)

Directions

Leave the M25 at junction 14 and follow the signs to Terminal 5. Approach the terminal roundabout taking the second exit. Get into the right hand lane marked for the Sofitel hotel. The road will lead you to the hotel's underground car park, where the entrance is on the right.

Arrival procedure

On your arrival, stop at the barrier and take a ticket. When the barrier opens, drive downstairs to levels -1 or -2 and park in any available space. If you can't find one, please go back to the entrance and hand your keys to the attendant. They'll park your car for you and keep your keys safe. Normally, however, there will be plenty of space and you will be able to keep your keys with you.

Then just take the lift up to the hotel lobby and walk through the covered walkway to T5. If you're flying from another terminal, head downstairs to the Heathrow Express station. It's part of the London Underground and will take you to any of the other terminals. It's free to use, so long as you're only travelling between terminals and takes just a few minutes.

Return procedure

When you return from holiday, please walk to the Sofitel hotel walkway located next to UK arrivals on the ground floor of T5. You’ll need to validate your ticket with guest relations within the hotel before you leave. If you had to leave your keys there, you can pick them up from the attendant and they'll show you where the car is parked. Once you're back at your car, you can simply head home.

Security

The car park has entry and exit barriers, and CCTV is in use.

Disabled facilities

There are 12 disabled bays available.

Additional information

The car park has a height restriction of 2.2m.