Luton Pink Pig Parking Meet & Greet reviews

The Biggest problem is the Chaos at Luton Airport. Better communication is required from the Meet & Greet and they all seem to be the same company, its the same set of guys who take the cars and bring them back, Pink Pig or Swift or any others? I didn't book with swift but my receipt is Swift? Not having used this service before it said to use the short term car park. On arrival big signs say short term car park is shut, which is a major problem as it is generally chaos up there and you get nicked at the drop of a hat. It was open for meet and greet it seems. On return the short term car park really was shut, but I saw no guidance for where to go, this time it was in the multistory. It was freezing and it took around 15 mins for the car to arrive, not long but we were frozen. Bad lighting so hard to look around and confirm your car is undamaged before you sign for acceptance. Generally not a bad service but communication needs to be improved from everyone.
January 19, 2018

Although the meet and greet is based on airport campus it is quite a way from the airport entrance. There is a walkway and lift or stairs to navigate. With several cases and hand luggage it can be quite challenging. On our return journey we called as agreed once we were through passport control and had our cases. We were told the car would be depatched and delivered back to the same drop off point within 15 mins. We knew we had the same walk all the way back so we headed off to that point. It was absolutely freezing heading out of the airport and across to the pick up point and we waited there for our car. It was very hectic, with others dropping their cars off and others waiting for their vehicles. We waited over half an hour in the driving rain, strong winds and freezing cold. Eventually our car arrived but the service we received certainly wasn't meet and greet. They had the flight details and could have bought our vehicle to the airport once it landed which would have been perfect timing. There seemed plenty of bays empty. When we queried why it had taken so long for our car to arrive they told us they didn't anticipate the amount of traffic at the airport! What? Don't they do this journey every day and surely they must know the average time it takes to travel to the airport. I actually think it would have been quicker and certainly a lot warmer and less inconvenient to take the park and ride option - I will NOT be using this service again.
September 11, 2017

I was waiting 40 minets for the car in the rain no cover in a open car park not the best could be improved
June 28, 2017

We only had to wait a few minutes to get the car on our return so very pleased with the service, although it is a long walk to the terminal now, but that is not their fault
June 23, 2017

every thing was fast and smooth , good service and easy access
June 10, 2017