Heathrow Terminals Parking - Meet and Greet reviews

Park and Go were absolutely shocking. My wife called 6 times to try and inform them that we would shortly be arriving at the meet and greet. The call just cut off or went to voice mail each time. I called a further 5 times, I left a message to say we had already arrived at the meet and greet, at the pre-booked time. Somebody eventually called back saying that they were very busy. No apology and that somebody would be along in 30 minutes. We had already waited 20 minutes by this time! I said it was appalling service and he laughed and simply hung up. A guy eventually arrived 45 minutes later to collect the keys and said it wasn’t his fault and we had to complain to the management ( I suspect the management was the guy who laughed and hung up). So the car keys were eventually collected nearly 1hr30 minutes after my wife’s first call, putting lots of stress on any traveller going to catch a flight. AVOID Park and GO
November 25, 2021

Booking was straight forward and a good price, dropping the car at T5 worked well. Picking up the car was poor. We called when we landed, but then tried to call when we had the luggage, which went through to answer phone. The second number was switched off. After a number of calls we spoke to the help desk and our car arrived 40 minutes after us. On the plus side this is the first company not to unplug the camera which raised the rating back up to average.
November 18, 2021

Great service, thanks
November 2, 2021

Really impressed with park & go meet & greet at Heathrow. Fantastic service & experience. No delay in pick up & collection. I’ll highly recommend.
October 23, 2021

Efficient & fast. No problems.
October 17, 2021